Things not to do on Friday - 1) annoy me
Hacking the access time logs on our swipe card system is becoming my new favourite hobby. I got bladdered last night and only rolled into work about 20 minutes ago, but again, if anyone checks with security I entered the building at 8.26a.m.
My adjustments yesterday really seems to have caused problems for our intern. Saw him holding back the tears as I came in. Looked like he was heading to the beancounters, probably to pour his heart to his cousin, wondering how he could have received such a harsh assessment of his work when he’s tried so hard to be punctual and hasn’t even used the Internet all week. Still, he’s got next to turn over a new leaf and really excel himself, so long as I don’t get in the way, of course.
But, as soon as I parked myself in my office, the phone goes. One of our sister companies asking for some IT support. Asked them how they got my number and why they weren’t running through their own systems support and it turns out this seminar the IT Manager attended a couple of days ago included him handing out my phone number to the execs from our sister companies in a shameless brown-nosing effort to keep them sweet. As if running all the systems here isn’t a full time job (well, as full time as an 11.20a.m start can be…), I now have incompetent fools from other companies wanting to be best-buddies with me needing help installing their new printer. Told them their printer actually uses Canon drivers, and directed them to the Canon website in search of a 993c inket printer driver to download and install.
Might need to update by inbound call handling scripts to re-direct them elsewhere like I often do with salespeople. And I should go explain to the boss why it’s not a good idea to hand out my direct line to every Tom, Dick + Harry who can’t tell the ‘On’ button from their own arse.
My adjustments yesterday really seems to have caused problems for our intern. Saw him holding back the tears as I came in. Looked like he was heading to the beancounters, probably to pour his heart to his cousin, wondering how he could have received such a harsh assessment of his work when he’s tried so hard to be punctual and hasn’t even used the Internet all week. Still, he’s got next to turn over a new leaf and really excel himself, so long as I don’t get in the way, of course.
But, as soon as I parked myself in my office, the phone goes. One of our sister companies asking for some IT support. Asked them how they got my number and why they weren’t running through their own systems support and it turns out this seminar the IT Manager attended a couple of days ago included him handing out my phone number to the execs from our sister companies in a shameless brown-nosing effort to keep them sweet. As if running all the systems here isn’t a full time job (well, as full time as an 11.20a.m start can be…), I now have incompetent fools from other companies wanting to be best-buddies with me needing help installing their new printer. Told them their printer actually uses Canon drivers, and directed them to the Canon website in search of a 993c inket printer driver to download and install.
Might need to update by inbound call handling scripts to re-direct them elsewhere like I often do with salespeople. And I should go explain to the boss why it’s not a good idea to hand out my direct line to every Tom, Dick + Harry who can’t tell the ‘On’ button from their own arse.
posted by The Manager at 11:49 AM
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